Questions & Answers

Quick answers to common patient questions about our Louisville dental practice.

Below are answers to the questions Louisville patients ask us most often. If your question isn't here, call us at (502) 448-2876 or send a message.

Are you accepting new patients?
Yes. William H. Smythe DMD is welcoming new patients of all ages. Call (502) 448-2876 or use our online appointment request to schedule your first visit. New patients can save time at check-in by completing online registration in advance.
Where is your office located?
Our office is at 5141 Dixie Highway, Suite 202, Louisville, KY 40216 — in the South End of Louisville with easy access from I-264 and the Watterson Expressway. We've practiced from this location since 1973.
What are your office hours?
Monday through Wednesday 9:00 AM – 4:00 PM, Thursday 9:00 AM – 2:00 PM, and Friday 8:30 AM – 12:30 PM. We are closed Saturday and Sunday.
Do you accept dental insurance?
We accept most dental insurance plans and file claims on your behalf. Before your first visit, call (502) 448-2876 with your insurance information and we'll verify your benefits.
What payment options do you accept?
We accept Mastercard, Visa, American Express, Discover, and cash. Interest-free financing is available through CareCredit.
Is there parking on site?
Yes — we have a free on-site parking lot with ample spaces and dedicated handicap parking near the entrance. No street parking is required.
Is the office accessible?
Yes. Our office has a ramp at the entrance, an elevator to Suite 202, and handicap parking. Patients using wheelchairs or with mobility limitations can access every part of the office.
How long is a first dental appointment?
Plan for 45 to 60 minutes. This includes paperwork, digital X-rays, a comprehensive oral exam, oral cancer screening, and a discussion of your treatment plan. If a cleaning is included, plan for an additional 30–45 minutes. See our new patient page for full details.
Do you treat children?
Yes. We are a family practice and care for patients of all ages, including children. See our pediatric dentistry page for details.
What if I have a dental emergency?
If you have a dental emergency during office hours, call (502) 448-2876 right away — we reserve same-day slots for current and new patients. Outside office hours, please go to the nearest emergency room or urgent care. See our emergency dentistry page for what counts as a dental emergency.
Can I find you on Google as a 'dentist near me'?
Yes — Dr. William Smythe is a Louisville dentist serving the South End and surrounding neighborhoods. Our office offers cosmetic dentistry, professional cleanings, dental hygiene, teeth whitening, and the full range of family and restorative dental care from one Dixie Highway location.

Have another question?

Our team is happy to help. Call us during office hours or send us a message — we'll reply during the next business day.